Accommodations Sector Support Resource
This page contains links to information and resources to help Accommodation businesses mitigate the economic impacts of COVID-19. Available information continues to evolve. Please check back often for updates.
Guidelines for Hospitality Workplaces including Accommodations
- Sales and Customer Service Representatives
- Tourism and hospitality sector
- Hotel reception, room service and front line staff
- Hotel housekeeping and laundry
Find reliable guidance on how to keep workers and workplaces safe. Click here for updates.
The Hotel Association of Canada has launched Safe Stay, an industry-wide, enhanced standard of health and safety protocols for Canada's hotels to safely welcome back guests and employees as the economy reopens.
Municipal Accommodation Tax implementation delayed
Council approved the Municipal Accommodation Tax (MAT) in April, but delayed its enactment until a future date given the economic impact of the COVID-19 pandemic. Municipal staff will consult the accommodation sector and recommend an appropriate MAT implementation date. Accommodation providers will receive at least 90 days of notice prior to the implementation date so that they can make the technical changes to their operations in preparation for collecting the MAT.