Professional & Not for Profit Sector Support Resource

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This page contains links to information and resources to help Professional & Not for Profit sector businesses mitigate the economic impacts of COVID-19. Available information continues to evolve. Please check back often for updates.

Workplace Health and Safety Guidelines for Office settings

Four non-profit health and safety associations contracted by Ontario’s Ministry of Labour are working to provide employers with reliable guidance on how to keep their workers and workplaces safe. Updated regularly, this resources is the most comprehensive and up-to-date place for employers to look for advice and rules at any time. Click here for updates.

The COVID-19 pandemic is having several impacts on the not-for-profit sector: creating more demand for crucial public services; reducing the number of available volunteers, due to both physical distancing and a large number of volunteers falling into the age demographic most vulnerable to the virus; and limiting fundraising opportunities.

Prince Edward County relies heavily on volunteers and not-for-profit organizations. According to a 2018/2019 Business Retention + Expansion report, more than half of the responding organizations accumulate more than 2,000 hours of volunteer time each year, reflecting their reliance on committed volunteers willing to make a significant annual contribution of their time and talent. For 84% of the organizations interviewed, The County’s aging population was cited as both a challenge in terms of recruiting and retaining volunteers, but also in terms of needing to drop or add services to meet community need.

A 2017 Business Retention + Expansion report found that 75% of businesses in the professional services sector are under 10 employees.


This page contains links to information and resources to help Professional & Not for Profit sector businesses mitigate the economic impacts of COVID-19. Available information continues to evolve. Please check back often for updates.

Workplace Health and Safety Guidelines for Office settings

Four non-profit health and safety associations contracted by Ontario’s Ministry of Labour are working to provide employers with reliable guidance on how to keep their workers and workplaces safe. Updated regularly, this resources is the most comprehensive and up-to-date place for employers to look for advice and rules at any time. Click here for updates.

The COVID-19 pandemic is having several impacts on the not-for-profit sector: creating more demand for crucial public services; reducing the number of available volunteers, due to both physical distancing and a large number of volunteers falling into the age demographic most vulnerable to the virus; and limiting fundraising opportunities.

Prince Edward County relies heavily on volunteers and not-for-profit organizations. According to a 2018/2019 Business Retention + Expansion report, more than half of the responding organizations accumulate more than 2,000 hours of volunteer time each year, reflecting their reliance on committed volunteers willing to make a significant annual contribution of their time and talent. For 84% of the organizations interviewed, The County’s aging population was cited as both a challenge in terms of recruiting and retaining volunteers, but also in terms of needing to drop or add services to meet community need.

A 2017 Business Retention + Expansion report found that 75% of businesses in the professional services sector are under 10 employees.


  • Covid-19 Recovery Sessions: Professional Services

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    22 May, 2020

    *To contribute additions or revisions to these notes please email Angie at contactus@pecchamber.com
    Reminder that these notes are not meant to represent a transcript of the meeting.

    COVID-19 Recovery Meeting : Professional Services

    Mike – Welcome to everyone on the call. We’ve been doing these calls for a few weeks now. He asked
    everyone to identify their business as well as their name so we can all be aware of the industry you are
    speaking to. Mike identified people who are participating in the call and briefed callers on protocol.
    2 Basic Questions – What’s been the impact on your industry/sector? What do you need for the
    recovery phase?

    Mike to Lana Whitteker – What is your industry and the impact and your needs going forward?

    Lana W – McDougall Ins – I am a commercial insurance broker and we have obviously had a lot of
    inquiries from our clients about their insurance policies. We have had a lot of calls and inquiries and she
    encourages people to speak to their broker. I’m working from home, we are all working from home.
    Going forward the insurance industry is going to be very different. There is no pandemic coverage on
    your commercial liability coverage. There is business interruption insurance but it does not cover that.
    She believes that going forward there will be pandemic coverage but she also suspects it will be
    expensive.

    James – County Physio – I just started my clinic about a week before the crisis started so I was not able
    to really get going. He feels their industry has been quite impacted and they have gone to a virtual
    format and he does in home visits that have gone virtual as well. We are all waiting to find out when the
    opening process will start. PPE will be helpful to know where to obtain that. The government has
    proposed the whole rent thing which should help.

    Mike – I wanted to suggest that you follow up offline with one of us regarding your guidelines and how
    people in your industry would operate.

    Barbara Vaughan – Vaughan Group – Luckily we are pretty diversified but we are retooling. Obviously
    not a lot of call for photography right now, but business planning is something that people definitely
    need to look at now. I’m doing a lot of work looking at diversifying and strategies. The retooling,
    rethinking, repositioning – creative and diversified ways of offering your product to customers. Now is a
    good time as this is the kind of thing you don’t have time to do when you are running your business.
    Partnering strategies will be important moving on.

    Phil Bender – Mayeski Bender Law – I am a lawyer, and how it’s impacted our sector? It depends on
    what type of law you practice. I generally work at my desk and by phone and by video conference. It
    hasn’t impacted me as much but it has impacted my clients. The courts have been shut down so unless
    your matters can be settled by submitting paperwork you are not able to proceed with litigation.
    Lawyers are deemed to be essential workplaces and we are continuing to operate. Lawyers and Law
    firms in particular are not usually ahead of the curve regarding technology. When we set up our office
    we set it up in the cloud and we can access all of our files that way. So we are a bit ahead of the curve
    for handling virtual working. I have an number of construction clients that have been impacted, some
    more that others as some have been allowed to move ahead. What I am hearing is the difficulty in
    workplaces with enforcing social distancing. I am in my office and do not have any staff right now so I
    don’t have a problem with that and behind me is my assistants desk and there is glass separating us if
    she was here.

    James Williamson - Welch LLP – we are deemed an essential service and are attempting to do our
    services as much as possible. We have seen a downturn in our business but we will likely not be as hard
    hit as other businesses.

    Mike - So what will be the expectations from the government regarding tax returns?

    James – Business taxes deadline has not moved but personal taxes deadline has moved. Suggested going
    to the Canada.ca site to find out all the details re: tax requirements.

    Mike – Rob from The Gym at the Armoury can you weigh in?

    Rob – The Gym at the Armoury – industry wise I would say the fitness industry has been impacted most
    by the social distancing issues. We’ve had to close the doors an moved our industry online. I’ve been
    able to do programs for people online. The social distancing factor is going to impact facilities the most.
    He believes larger places will be the most impacted. Our needs going forward would be cleaning
    supplies which have been hard to obtain. Not much we can do but clean and wait for the slow drip back
    in of clients. You can’t access the gym for fitness at this time. A lot of our clients are small business
    owners and they will be very affected by this crisis and that will affect our business. Some of our clients
    are essential services so they are not as affected.

    Mike – to Rob – if you can let us know or Sandra Latchford what you think your needs are going to be
    going forward, thank you

    Erin Thomson – Scott’s Automotive – we’ve been open during the duration of the crisis, but we have
    noticed a decrease in clients coming in. Moving forward we would need cleaning supplies and we will
    need advertising for the shop local initiative. It is important that people know that we are open as an
    essential service and operating. Our office is closed to the public but the auto shop is open. We have
    safety precautions in place when people come in but people are not travelling so they are not bringing
    their vehicles in and they do not know if they are allowed to bring them in.

    Mike – to Erin – do you feel your sector will be okay and can manage it reasonably well?

    Erin – I do think the sector will be okay. Our cycle of business is busy up until 2 weeks before Christmas
    and then it picks up again in the spring and we are behind on our season at this point.

    Carol Leighton – Watershed Magazine – I am fairly new to the magazine. The impacts on industry is that
    we are an advertising driven medium so you can imagine the impact on our industry. She says they are
    surprised by the number of renewals of ads. Moving forward we will need access to trumpet our
    messaging. It really is a people business so once we are allowed to I will be on the road and visiting
    people in the County.

    Mike – Carol – what is the general feeling of the people you are talking to?

    Carol – they are not advertising their business to attract business – it is more about keeping visibility and
    brand recognition. There is the hope that things will start to reopen and get going. She suspects that
    businesses will be driving more customers to online shopping

    Chris Walcott – Veenstra Plumbing – we definitely saw a drop right away in all the businesses that were
    forced to close. The elective work coming from campgrounds, restaurants, etc. came to an end. There is
    a little work coming on small projects but there is a lot less than in previous years. New construction will
    come to a halt once the permits run out. What we need is for the economy to open up because if you
    guys don’t open up I don’t have a business.

    Mike to Chris – How do you see social distancing affecting your business going forward?

    Chris – we are an essential service but I have found no one who has been a problem with social
    distancing. He thinks that everyone is willing to adjust but with the older clients it is very challenging as
    you are sometimes a plumber and a therapist since they have not seen or talked to anyone in weeks.

    Mike – Christine Searle – would you like to comment on your industry and going forward what the
    protocols might need to be?

    Christine – CPA and most of the time she provides treasury services. I am preoccupied with County FM,
    all the non profits that I serve are wondering what programs apply to them. For my business it is taking a
    lot more time regarding how you apply for these programs and what the repercussions will be. They will
    need advice to what they will be accountable for going forward. Also from a risk management
    perspective, like how prepared will they be if there is a second wave. Bookkeepers have a difficult job
    right now as a result of all of these government offers.

    Lesley Knox – Welch LLP – much like James said we have carried on with business, although not as usual.
    We have protocols in place for safety and have minimized face to face meetings and are maintaining
    social distancing. Normally today we would be finished taxes but now we have a lot of taxes left to do by
    the end of June. That causes a lot of stress as things are getting very compressed. Right now it is about
    spreading the word that taxes need to be done and we will need patience from the pulbic as we will
    really need clear guidance from the government agencies. One of the things that I would say, and that
    may already be happening in larger city centres, I am not having any face to face meetings. Ie. Our
    Ottawa office does a lot of meetings online/video conference. I believe that one of the changes may be
    more virtual meetings for convenience, etc. It does pose challenges during tax time but I suggest that we
    will see more of that occurring, like working from home more.

    Rob Christie – Edward Jones – We are an investment firm in town. The impact is that business has been
    pretty good so far. The issue will be reaching out to new people – we have been doing virtual meetings
    and we are able to have face to face meetings through glass in our office.

    Mike – to Rob – how are people thinking differently?

    Rob – we are open in our office, not working from home. People recognize that the drop in the markets
    is a reality and their reactions have been quite stoic as they realise it has affected everyone. We think
    going forward that they will need to focus on their investments.

    Barbara Vaughan – I wanted to follow up on Carol’s comment on advertising. People recognize they
    need to keep a market presence and that they stay top of mind with their customers.

    Mike to Sandy Latchford – you have the floor

    Sandy – I’m very interested in hearing everyone’s perspective and I hope that businesses will retool and
    reinvent themselves to cope. I appreciate that this is difficult. I am the chair of Glenwood Cemetery and
    I would have be happy to not have more business. All or our fundraising events have been cancelled. We
    have been tasked with hiring more staff to keep going. I would like to hear what each professional body
    is telling you. We are getting weekly updates on our cemetery industry on what we need and have to
    do. PPE is really scarce yet and that is a concern. She offered her email for anyone to contact her.

    Lesley – PEC Chamber – there are indications that businesses that advertise during these type of times
    survive better. That is why large corporations usually survive these issues and small businesses suffer.
    We will be offering a shop local initiative with the Picton BIA. The more that we can communicate to our
    community that we are open and available and safe the better. One thing is are there best practices that
    we can learn from this industry? And is there a longterm impact from moving to more of an online
    presence and is it positive or negative.

    Barbara – around online presence – businesses that have not typically been online are finding they are
    growing a new customer base so a lot of positives around that

    Sandy Abbott – an example – my investment manager – we talk about the scary things but a couple of
    times in the last 6 weeks I’ve received an email regarding what to do with kids at home. She sends those
    messages out and gets a lot of positive feedback. It’s nice to know that the businesses care about how
    you are doing at home. It creates a positive association with their industry.

    Mike – back to Lesley’s question re: if you are looking at going forward in a different way? No hands up
    so Councillor St. Jean?

    Phil St. Jean – I’ve been listening and making notes and I really appreciate everyone taking the time and
    coming forward to tell us their story. You are integral to the municipality forming their recovery plan.

    Lesley – Karen was asking if anyone has heard anything from the real estate sector?

    Mike – we are hoping to have input from them in the future

    Phil Bender – I can comment really briefly, I have had some discussions with some agents. They are
    essentially shut down. They’ve been instructed not to do any in person showings.

    Mike – do you have sense of what the market will look like in 2020?

    Phil – I don’t have a whole lot of insight other than that they are hoping that the market bounces back.
    There might be a backlog of homes that might be listed once the restrictions are lifted.

    Mike – we can open it up to the group

    Sarah Doiron – I wanted to encourage everyone to add their listing to the shop pec site – she has heard
    that people are accessing businesses they weren’t aware of before. It is still operating on a basic level
    now but improvements are planned in the near future. We are hopeful it will continue to be used in the
    future.

    Barbara – Thank you and I think this is a great forum for this sector and I think it would be great to have
    future meetings to touch base and see how things progress

    Rob Christie – some assistance with helping people get use to using webinars would be helpful.

    Phil – Mike mentioned early on that Sandy Latchford is the lead on the Economic Recovery plan for the
    Mayor and I strongly urge everyone to contact her. Without information we will not be able to make the
    right decisions.

    Mike – Thanks Phil, and notes have been taken (they are not transcripts) and those notes will be
    available how?

    Sarah D – We are sending them to all attendees, The County sends them in their departmental email and
    the Chamber has them posted on their website

    Mike – thank you for participating.

  • COVID-19 Recovery Meeting: Not for Profit

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    07 May, 2020

    The Prince Edward Chamber of Commerce, The Picton BIA, and The Municipal Business & Economy Task Team, in cooperation with the Municipal Community Services, Programs & Initiatives Department, have partnered to bring more coordinated resources to the business owners of Prince Edward County during the COVID-19 Pandemic.

    Part of the strategy to provide resources, and to have a line of direct contact with the business community, is a series of Industry-Focused Meetings which will take place via Zoom on Tuesday and Thursday mornings at 10am.

    COVID-19 RECOVERY MEETING: NOT FOR PROFIT - MAY 5, 2020

    Mike Harper, Councillor – Welcome to everyone on the call and thank you for coming. We’ve been doing these calls for a few weeks now. We are trying to understand the short and long term issues that you are facing. We may not get to everything you want to cover today. Mike identified people who are participating in the call and briefed callers on protocol. We have a number of people on the line who have been involved in this. Our job is really to identify the key issues and challenges that you face. This won’t be the last time we come to you for advice. Anything you want to pass along, please contact us.

    Mike to callers – What is your industry and the impact and your needs going forward? What are the top issues and the short term, long term issues that you face?

    Mike – go ahead Carol Babcock

    Carol – I’m from Wesley Acres and it is a Ministry. It is a campground. The issues are when will we be able to meet/congregate in groups, fundraising, donations. It is a tough message when every NFP is seeking funding and it is difficult to get it.

    Mike – I know that one of the main issues for all of you NFP’s is money. We do understand that is the root of the challenge.

    Mike - to Shannon Coull

    Shannon – I’m the Executive Director for the PECMHF – our challenges are that we are definitely struggling, like everyone else. Maybe not as much as everyone else as our services are tied to the pandemic and serving the people affected by it. The challenge is what are we going to do to offset the events that are cancelled and generate donations. Our strategy right now is to solicit individual donations, so we are contacting those people. History shows that charities that focus on nurturing these relationships will be that much stronger after the crisis is passed. It seems counterintuitive but it has ben shown that donations will increase as a result after the crisis. We are hearing that the hospitals are not experiencing as many COVID related patients as they expected and we are doing a really good job of keeping it at bay. The fact that it is still a threat is true and we have to keep on top of that. Right now the hospitals are empty – so the QHC are encouraging people to come to the hospital if they require it. The hospitals are safe and they are cleaner then they have every been. People should continue to seek help.

    Melanie Dailey – Hospice Prince Edward – fundraising is probably one of our biggest challenges and we are not able to support our clients in program delivery in the way that we would like to be. We are supporting them with facetime and phone calls. It is difficult to keep our volunteers engaged. So fundraising and volunteer engagement are our biggest challenges right now.

    Mike to Melanie – how do you think you may have to change your approach going forward?

    Melanie – that is not clear to us – it is unknown at this time.

    Krista Dalby – I am the Artistic Director of The Department of Illumination – obviously events are hugely impacted and most events are being cancelled 6 months out. We are hoping for the best and expecting the worst. At this time our next big event is the Lantern Festival in November so we are waiting until August to decide on that. One of the big issues for us is that we applied for a community grant and we would like to find out if there is room to defer the funds if we receive the grant. We are trying to pivot and are doing some online things.

    Mike – I want to follow up on the issue of volunteers – is volunteerism an issue for your sector?

    Krista – we rely hugely on volunteers. Up to 500 hours per year. Also we rely a lot on sponsorship from local businesses and we can only assume that those funds will not be available this year.

    Mike – is Karen Fischer on the line?

    Karen – I am the Chair of Wellers Bay – a charitable organization that relies on donations and we focus on the community around Wellers Bay. We have one event a year scheduled around August and we don’t see how that event can happen this year. There are a lot of seasonal members that would attend that event that won’t be happening. How do we reach out from an AGM perspective? We were in the process of developing our strategic plan but we have no way to communicate that out. Our main focus is around environment and education for the Wellers Bay issues. Funding is not really an issue because we have a fairly steady group of people that sign up every year. (her connection kept breaking up so lost some of what she said)

    Mike – is Debbie MacDonald Moynes here? Give us a quick example of what you focus on?

    Debbie – PEC Community Care for Seniors Foundation & Thrift Store– We are partially funded by the government. We have been closed to the public since March 13th and we have been launching programs and onboarding 30 new volunteers. Over time we have started other programs that we stopped ie . the income tax program. Everything is modified of course. We also operate a store and it has been closed since March 13 and we are still paying the expenses and we are not able to open that yet. Our volunteers really want to get back there but they are all over 70 so it is not advisable. It is challenging keeping up with all the programs and trying to make sure that people are aware of what we are doing and what is available to them.

    Mike – what is your challenge of getting volunteers?

    Debbie -it’s been different now because people don’t have a lot to do. So you don’t need as many volunteers because so many people are much more available and I don’t think that will continue. I am encouraged that the new volunteers coming on now plan to stay with us, according to my staff. There are going to be unexpected expenses that we are going to have to come up with a way to pay for. Ie plexiglass shields, etc.

    Mike - lets go to Alexandra Seay

    Alexandra – I’m the new GM at The Regent Theatre – Chief issue for us is paying the bills once we reopen since we have been able to defer some. And the other concern is that we are a gathering space and how will we gather and what will that look like. It is causing us to pivot on what we are offering. We are a NFP and a Charity. There is a trend that has been accelerated of streaming which bypasses us. We are concerned about what will happen in the future as we previously had exclusive access to certain events that now we do not. I think it will start with a smaller group within the space. We are looking into streaming for us and maybe having a jewel event where there is a small group in the theatre and the event is streamed. We are facing challenges with volunteers and are hoping to get Co-op students but we don’t currently have access to Co-op students.

    Mike to Jefferson – what are some of the macro challenges you are seeing for the NFP sector?

    Jefferson – the big thing we are seeing is that a lot of the NFP’s in the area are very important to our community. I also am affiliated with the Library Association. We are seeing issues as all have mentioned with revenue – fundraising, donations, and grants. We are a member of the Canadian Community Foundation – we are being updated on upcoming programs but nothing is coming through yet.

    Mike – the idea of program delivery and the need to shift to online – any thoughts on this?

    Jefferson – we are really now seeing the problem with rural bandwith – it is not that we weren’t aware of it but now it is more important than ever.

    Mike – I see Kathy Kennedy has joined us – can you comment? What do you see the short and long term challenges are and how that might impact how you do your operate?

    Kathy – We are happy that we have been able to maintain our provincial and federal funding although for everyone the community funding is an issue. One thing we have done is make sure that all of our employees are on the benefits plan. We are committed to online training and want to pivot some of our resources to allow people to operate online. Our challenge going forward will be receiving local economic information and providing resources to people in the community. We have some recent experience as we have retooled our income tax service to offer that online. We now have 10 volunteers available to offer that service with zoom, google, etc. It was an interesting experience and maybe a case study. We are looing at bringing tutors online but it certainly takes longer.

    Mike - to Elis Ziegler

    Elis Ziegler – I’m with Picton Town Hall – we are effectively in limbo. Most of the organizations that were using the space were smaller and we are completely non operational. Whatever trajectory we are on is effectively very different for the NFP occupying the lower level and then also the upper level. We have a large space but we are going to have to try to catch up and see what role we will play in the community in the future.

    Mike - to Janet Reader Day

    Janet – Current president of the Quilters Guild – We do like to have monthly meetings and we are a small group. Our 2 main events have been deferred or cancelled. I don’t have any answers.

    Mike – we are conscious of time – we have 20 mins left, we will talk to Sandy Latchford next, the head of the Mayors Economic Response Team

    Sandra Latchford – I don’t have questions as the people on the call have answered many of the questions that I had. It is encouraging to hear that NFP’s are pivoting their services. My concern is regarding the bandwith across the County as Jefferson mentioned. Thank you.

    Mike - to Christine Searle and do you want to jump in?

    Christine – the issues of going online – I am facing that myself and I can appreciate it. Training people to uses online platforms is a challenge. Rural bandwith is a huge huge issue. Maintaining relationships with your volunteers and funders. Retooling is also an issue. How can we work more collaboratively among our NFP’s to assist in getting services out to people. Maybe we need to work together more in different sections and divisions.

    Mike to Councillor Bill Roberts – some quick questions

    Bill – Very interesting, very helpful. Does anyone have a roster of our NFP’s in the County? Jefferson is there a one stop shop for that info. Jefferson indicated he has a list of 130 organizations.

    Debbie – if you go to Ontario211 you can get that info.

    Bill – Does anyone have a sense of how many of our county volunteers are in the vulnerable age range? And the economic impacts?

    Trevor – we have access to some of that data

    Kathy – I think that is an interesting question – the federal funding for this year has remained in place but the concerns are the funding for next year. I would be interested in seeing that information

    Bill – I would think that is the strongest economic driver

    Mike – Anne Preston go ahead

    Anne – I’m with County Kids Read – ours is a very grassroot project. We give free books to children and families that are in need. One thing is that our operational model has to completely change in the short term. Our delivery of books – we have had to change our delivery model. We are still giving out books, making sure they are sanitized. Second our issue is funding. This situation has made the children we assist more vulnerable as many of them do not have access to internet, etc. Our volunteers are solid.

    Mike - to Gillian Maloney

    Gillian – I’m the Chair of the Baxter Arts Institute – this was going to be a major year for us. We really depend on our paid programs to keep running. We need to put in a ramp and we had hired on a paid employee. Our challenge is that we are an arts institute and going online is a challenge in a tactile industry. We have many programs that run through the summer. What is a small group? What can we introduce? How can we ask the same people for money after all of this is over?

    Mike – how will you manage that tactile issue in your industry?

    Gilliam – we will have to manage it. We have to help the various artists to put programs together that at least keeps us visible until we can open up.

    Mike – anyone who would like to speak? Councillor Phil St. Jean

    Phil – thank you Mike and everyone on the call. I wear a few hats in our community. I want to talk about how this affects some of the service clubs in our community, like Picton Kinsmen. With regards to service clubs we are experiencing loss of revenue due to loss of events. In our particular case, 2 of our largest events were cancelled early on. Our golf tournament and a BBQ. All of those involve large groups and that is a similar issue for service clubs. All of the revenue that those service groups generate go directly back into the community. We are still struggling with that, like all of you. I am looking to the province for direction and there is the issue of PPE. Access to PPE when our volunteers are interacting with the public at these events like BBQ’s. It’s not all bad though, one of the best things to come out of this is that people are addicted to bingo and we are one of the only groups that can do our bingo on tv and we have been able to generate a small amount of revenue from that. I don’t like to focus on the bad things. We also manage the community channel for Eastlink tv. We work with Debbie and we are expanding on that and working with Eastlink. I think we all recognize that we will have to change going forward. One of the sectors not represented in this call are the Legions (3) – they host other service clubs and I am going to encourage Sandy Latchford to reach out to the heads of those legions for information from them since they are not on the call. If you wish to talk to me, please contact me.

    Mike – we have one minute left. 3 themes rising to the top – program delivery and rethinking that, bandwith, rethinking fundraising. Shannon, do you want to comment?

    Shannon – I have several resources that I would like to share with our fellow fundraisers. There are several networks and webinars coming up. We are hosting a free webinar next Wednesday and I will send out the links. It’s specifically about recreating an amazing donor experience and how we do that now and how it will affect fundraising in the future. We have several fundraising events but it is not our bread and butter. Start focusing on individual relationships that you have with your donors and that will benefit you in the future. The Ontario NFP network has free webinars and people are changing the way they offer services. Many organizations are starting to deliver free webinars for NFP’s. There is also a Facebook group for Canadian charities and it is a great networking tool and resource. It is very active. She shared her screen to show us thebetterfundraisingco. We are in phase 1 (the bump) and are going into phase 2 (the slump) then phase 3 (the surge) then the New Normal. In 2021 you may see more funds coming in than you ever have if you are able to survive this crisis while nurturing the relationships you have with your donors. That’s historical data – that’s what happened after the recession of 2008.

    Mike – that is a lovely way to end this. Thanks to everybody. Great session. Feel free to reach out to those of us on the Mayor’s ERT. We are here to help. Most importantly we are here to listen and learn.

    Sarah – is it okay if we share all of your info with the group. Yes great.


    CHAT WINDOW comments below:

    From Emily Cowan to Everyone: 10:00 AM

    Apparently I have a terrible connection...

    From TrevorC, County staff to Everyone: 10:12 AM

    Mike, make sure you mention The County's newly announced community engagement platform. It includes resources for this sector and the ability to ask a question, to which staff will get back to them with an answer. https://haveyoursay.thecounty.ca/professional-not-for-profit-sector-support-resource

    From Karen Fischer to Everyone: 10:37 AM

    internet capacity is definitely a problem for us, as well we have about 25 percent of our membership that we communicate with via traditional mail.

    From Abbott to Everyone: 10:56 AM

    Volunteer Information Quinte puts out a directory which will give you some baseline info on local non profits. Not everything you need but a good start.

    From Debbie MacDonald Moynes to Everyone: 10:57 AM

    VIQ manages the 211 database locally.

    From Elis Ziegler to Everyone: 10:58 AM

    👌

    From christinesearle to Everyone: 10:58 AM

    To help deal with financial management issues, CPA profession partnered with the Ontario Non-profit Network (ONN) to provide a free four-part financial management series on how to adapt and recover from the impact of COVID-19 - https://mailchi.mp/theonn.ca/financial-management-webinar-series?e=36d11c130d. It starts Thursday..

    From Alexandra Seay to Everyone: 10:59 AM

    Can contact info for everyone on this call be shared to participants?

    From Kathy Kennedy to Everyone: 11:00 AM

    looking forward to a next step.

    From Sarah - Picton BIA to Everyone: 11:02 AM

    Notes from this meeting will be emailed to everyone who attended today. Is everyone ok with their contact info being shared with the group?

    From Melanie Dailey to Everyone: 11:02 AM

    I am fine with that, thank you!

    From Elis Ziegler to Everyone: 11:02 AM

    Yes for me!

    From Debbie MacDonald Moynes to Everyone: 11:03 AM

    I'm okay with sharing the contact info. Thank you for this webinar. Have to go. Please send the links from Shannon with the package. Thanks.

    From Kathy Kennedy to Everyone: 11:03 AM

    I am fine with information sharing

    From Karen Fischer to Everyone: 11:03 AM

    Yes, please share.

    From Debbie MacDonald Moynes to Everyone: 11:05 AM

    Might be useful to have a webinar with Shannon sharing her expertise with other agency people in the NFP sector in The County.

    From Krista Dalby to Everyone: 11:05 AM

    Fine with sharing contact info. Thanks.

    From Karen Fischer to Everyone: 11:06 AM

    Thank you!